Privacy Policy
OUR POLICY
At Gorji Home, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect information that you provide directly to us, such as:
- Your name, email address, phone number, and shipping/billing address
- Payment details (processed securely through Shopify or other trusted providers)
- Order history and communication preferences
We also collect certain information automatically through cookies and analytics tools, such as your device type, browser, IP address, and browsing behavior on our website.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchases, returns, or support requests
- Send updates, promotions, and product news (only if you’ve subscribed)
- Improve our products, services, and overall customer experience
3. Sharing Your Information
We share your personal information only when necessary to operate our business and provide our services, including:
- With Shopify, our e-commerce platform, to process payments and run our online store
- With shipping companies to deliver your orders
- With payment processors to handle secure payments
We do not sell or rent your personal information to third parties.
4. Data Security
We take reasonable measures to protect your personal data from loss, misuse, and unauthorized access. However, no online system is completely secure, and we cannot guarantee absolute protection.
5. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Request correction or deletion of your information
- Withdraw consent for marketing communications at any time
To exercise your rights, please contact us at support@gorjihome.com.
6. Cookies
Our website uses cookies to enhance your shopping experience. Cookies help us understand how you use our site so we can make improvements. You can choose to disable cookies in your browser settings, but some features may not work properly if you do.
7. Relationship with Shopify
Our store is hosted by Shopify, which provides the platform that allows us to sell our products online. As part of its service, Shopify collects and processes certain information about your interactions with our store, such as browsing activity and purchase information, in order to provide and improve its services.
Shopify may also use this information to improve its own platform, enhance security, and support features that help merchants and customers. In these cases, Shopify acts as an independent controller of your personal information and is responsible for handling any privacy-related requests related to that processing.
You can learn more about how Shopify handles your information or exercise your rights directly with them by visiting the Shopify Privacy Policy and the Shopify Privacy Portal.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Gorji Home
📧 support@gorjihome.com
📍 Almaty, Kazakhstan